Terms of Service
Effective August 13, 2026Last updated August 31, 2026
These Terms govern your use of amoretpress.com and the related letter-writing, printing, and delivery service (together, the “Service”), operated by Plymouth Labs LLC (“Amoret Press,” “we,” “us,” or “our”).
By creating an account or buying a book, you agree to these Terms. If you do not agree, please do not use the Service. Questions go to support@amoretpress.com.
1. Who can use the Service
You must be at least 18 years old. By signing up you confirm that you are, and that you can enter into this agreement.
2. What Amoret Press does
You write letters to one person over the course of a year. Each month we send a reminder that opens straight into writing. A letter can be about whatever was going on — it is never required to answer a question, and the prompts we offer are help for a blank month, nothing more. Write as often as you like: a month can hold one letter, three, or none. Twelve is the shape of the year, not a cap.
At the end of the year we typeset what you wrote, print and bind it as a hardcover book, and ship it so that it arrives for your anniversary.
The Service is provided “as is” and “as available.” We do not guarantee that it will be uninterrupted or error-free. We do take the delivery date seriously and build real slack into the schedule for it, but we do not control printers, carriers, or weather.
3. Your account
Signing in sends a one-time link to your email address; there is no password. That makes your email account the key to your letters, so keep it secure and tell us at support@amoretpress.com if you think someone else has reached it.
You are responsible for what happens under your account. We may suspend or close an account that is used fraudulently, that breaks these Terms, or that puts the Service or anyone else at risk.
4. The year, and its deadlines
A book is a promise about a date, and dates have consequences:
- You can start any month. There is no need to begin in January, and catching up on a month you missed is expected rather than exceptional.
- Writing closes before printing starts. We work backwards from your anniversary through the printer’s production time, the carrier’s transit time, and a margin for the ordinary things that go wrong, and that gives a date by which the last letter has to be finished. The date is shown to you in your account.
- You get time to look before it goes. There is a review window between the last letter and the print order, so you can read the book as it will be printed and fix something.
- After the order is placed, nothing can be changed — not the letters, not the cover, and not the delivery address. The printer already has the file. We would rather say no than accept an edit that changes nothing about the parcel already being made.
- We print what is there. If you wrote nine letters, the book is nine letters long. If you wrote nothing, there is nothing to print, and section 8 applies.
5. Your letters are yours
You keep full ownership of everything you write. We claim nothing in it.
You give us a limited, non-exclusive licence to store, process, format, typeset, and transmit your letters as needed to operate the Service for you — making and delivering your book, and running the writing features you choose to use, such as shaping. That includes sending the print-ready file to the printer who manufactures it, and sending a letter you asked to have shaped to the AI provider that shapes it. The licence ends when you delete the content or your account. We do not publish your letters, quote them in marketing, show them to anyone, use them for advertising, or use them to train AI models.
You confirm that:
- What you write is yours to write, and does not infringe anyone else’s rights.
- You may send a book to the person and address you gave us.
- If you put someone else’s copyrighted work into a letter — song lyrics and poems are the usual cases — clearing that is yours to do. Printing is publishing in a way that private storage is not, and we may decline to print material that we believe infringes.
6. The shaping feature
Amoret Press can craft rough notes or a conversation into a finished letter in your own voice. It is optional, per letter, and never automatic. What it returns is a suggestion held separately from your letter; only your explicit approval writes it in. It never invents — no facts, memories, or feelings you did not give it — and nothing changes without you seeing it first.
It is a machine, and machines get things wrong. Read what it gives you before you accept it — the letter that gets printed is the one in your book, and you approved it. Where the notes go is described in our Privacy Policy.
7. What one payment covers
- One payment, no subscription. You are charged once, in US dollars, and never again. Nothing renews, and there is nothing to cancel.
- It covers the year and the object — the writing service and the monthly reminders, the typesetting, the printing and binding of one hardcover copy, and shipping it to the address you gave.
- The price is the one shown when you buy. We may change the price of the Service; a change never affects a purchase already made.
- Payment is processed by Stripe. The charge appears on your statement under our company name followed by AMORET PRESS. Any sales tax due is added at checkout.
- Shipping outside the United States, where our printer can reach, may attract import duties or taxes. Those are yours to pay.
- Additional copies are not included. If we offer them, they are priced separately.
8. Refunds
A printed book is made to order and personal to one couple; it cannot be resold or restocked. That fact sets the line:
- Within 30 days of your purchase — and before your book goes to print, if you somehow finish it that fast: ask, and we refund you in full. Write to support@amoretpress.com. You do not have to say why.
- Once the print order has been placed: no refund, because the book is already being made and it is a copy of exactly one book. The date this happens is shown in your account before it arrives, and we email you before it does.
- If the book arrives damaged, misbound, or misprinted, or does not arrive at all: tell us within 30 days of delivery, or of the date it should have arrived, and we will reprint it or refund you. Send us a photograph if the damage is physical — the printer needs one.
- If we cannot deliver — we discontinue the Service, or the book cannot be produced — you get a full refund.
- If the year goes by and nothing is written, there is no book to print. Write to us — a year that got away from someone is not what we want to keep the money for, and we will sort something out.
- We print what you wrote. A reprint because of a typo, a wrong date, or a change of mind about the words is a new order, not a warranty claim.
Nothing here limits any refund right the law gives you where you live.
9. What you may not do
- Use the Service unlawfully, or in breach of these Terms.
- Submit content that is illegal, that harasses or threatens someone, or that infringes anyone’s rights.
- Send a book to someone in order to harass or frighten them.
- Try to reach another account’s letters, or any data that is not yours.
- Reverse engineer or decompile the Service, except where the law says that restriction does not apply.
- Scrape, automate, or otherwise use the Service in a way that burdens it.
- Resell or commercially exploit the Service.
Breaking these may end your account immediately.
10. Ending it
You can delete your account at any time from your account page. Doing so destroys your letters permanently, as described in the Privacy Policy, and forfeits an unprinted book unless you ask for a refund first under section 8.
We may suspend or close an account that breaks these Terms, that presents a security or legal risk, or if we discontinue the Service — in which case section 8 applies.
The parts of these Terms that should outlast the account — ownership, disclaimers, liability, and disputes — continue to apply.
11. Disclaimers
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, THAT EVERY REMINDER WILL BE DELIVERED, OR THAT A CARRIER WILL MEET ITS ESTIMATED DATE.
WE BACK UP YOUR LETTERS AND TAKE REAL CARE OF THEM, BUT YOU ARE RESPONSIBLE FOR KEEPING YOUR OWN COPY OF ANYTHING YOU CANNOT LOSE. YOUR ACCOUNT PAGE WILL DOWNLOAD ONE FOR YOU AT ANY TIME, AND WE RECOMMEND YOU DO SO.
12. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, AMORET PRESS AND PLYMOUTH LABS LLC, AND THEIR OFFICERS, EMPLOYEES, AND AGENTS, WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE SERVICE.
OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THESE TERMS OR THE SERVICE IS LIMITED TO THE GREATER OF (a) THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM, OR (b) ONE HUNDRED US DOLLARS ($100).
Some places do not allow these exclusions, so they may not apply to you in full.
13. Indemnification
You agree to indemnify and hold harmless Amoret Press and Plymouth Labs LLC, and their officers, employees, and agents, from any claim, liability, damage, loss, or expense (including reasonable legal fees) arising out of your use of the Service, your breach of these Terms, your infringement of anyone else’s rights, or the content you asked us to print.
14. Changes to these Terms
We may update these Terms. When a change is material we will email you and update the date at the top. Continuing to use the Service after a change takes effect means you accept it. If you do not, stop using the Service and, if your book has not gone to the printer, ask for a refund under section 8.
15. Governing law and disputes
These Terms are governed by the laws of the Commonwealth of Virginia, United States, without regard to its conflict-of-laws principles. Any dispute will be heard in the state or federal courts of Virginia, and you consent to their jurisdiction.
Before starting anything formal, both of us agree to try to sort it out directly. Write to support@amoretpress.com with what happened and how to reach you.
16. The rest
Entire agreement. These Terms and the Privacy Policy are the whole agreement between us about the Service.
Severability. If part of these Terms is unenforceable, the rest still stands.
No waiver. Not enforcing something once does not mean we cannot enforce it later.
Assignment. You may not assign these Terms without our written consent. We may assign them in connection with a merger, acquisition, or sale of the business.
Contact. Plymouth Labs LLC, Virginia, United States — support@amoretpress.com.